Terrablendz Shipping Policy

At Terrablendz, we are dedicated to delivering your orders in a timely and efficient manner. Please take a moment to review our shipping policy for important information on how we handle shipments.

Order Processing Time:

Orders placed on the Terrablendz website are typically processed within 1-3 business days. Our team works diligently to ensure that your order is packed and prepared for shipping promptly.

Shipping Carrier:

Terrablendz primarily utilises Australia Post (AusPost) as our preferred shipping carrier. AusPost is known for its reliability and wide coverage, ensuring that your order reaches you in excellent condition and within the specified time frame, but will use other carriers as required and deemed appropriate by Terrablendz.

Shipping Times:

Shipping times may vary depending on your location and AusPost’s delivery schedule. As a general guideline, you can expect your order to be delivered within 7 business days from the date of dispatch. Please note that additional delays may occur during peak seasons or due to unforeseen circumstances, and we appreciate your understanding in such cases.

Shipping Costs:

Shipping costs are calculated at the time of checkout and are based on the flat rate for delivery with AusPost, and the shipping method selected. Terrablendz aims to offer competitive shipping rates to ensure that you receive excellent value for your shipping expenses.

Shipment Tracking:

Terrablendz provides tracking information for your order once it is dispatched. You will receive an email with the tracking details, allowing you to monitor the progress of your delivery.

Delivery Address:

Please ensure that you provide accurate and complete delivery information during the checkout process to prevent any delays or misdirection of your order.

International Shipping:

Currently, Terrablendz primarily serves customers within Australia. For international shipping inquiries, please contact us at info@terrablendz.com.au for further information and assistance.